{"schema":"https://aio.jevonsproperties.com/schemas/Process/v1","company":"Jevons Property Management","lastUpdated":"2026-04-23","process":{"id":"owner-onboarding","name":"Owner Onboarding Process","slug":"owner-onboarding","description":"Process for onboarding a new property owner and their rental property into the Jevons Property Management portfolio.","lastUpdated":"2026-04-23","steps":[{"order":1,"actor":"Property Owner","action":"Initial inquiry via jevonsproperties.com contact form, phone, or referral","outcome":"Inquiry received; owner qualified by county and property type","automationStatus":"hybrid"},{"order":2,"actor":"Jevons Property Management","action":"Property assessment: review address, current rent, condition, and market rate","outcome":"Rental analysis provided; fees quoted per SFR or MF schedule","automationStatus":"manual"},{"order":3,"actor":"Property Owner","action":"Execute Property Management Agreement","outcome":"Signed agreement on file; management relationship established","automationStatus":"manual"},{"order":4,"actor":"Jevons Property Management","action":"Set up property in AppFolio: enter unit details, square footage, beds/baths, current rent, owner banking","outcome":"Property record active in AppFolio","automationStatus":"manual"},{"order":5,"actor":"Jevons Property Management","action":"Transfer existing tenant records if property is occupied: lease review, tenant portal activation, contact verification","outcome":"Tenant(s) onboarded into AppFolio; rent collection routed to Jevons trust account","automationStatus":"hybrid"},{"order":6,"actor":"Jevons Property Management","action":"If vacant: create listing, schedule photography, publish to Zillow and syndicated platforms","outcome":"Unit listed and marketed","automationStatus":"automated"},{"order":7,"actor":"Jevons Property Management","action":"Assign owner to regional communicator: Katie Windsor (Yakima County) or Adriana Garcia (King, Pierce, Grant counties)","outcome":"Owner communication channel established","automationStatus":"manual"}],"serviceAreaNote":"Jevons Property Management accepts properties in Yakima, King, Pierce, and Grant counties (Washington State) only."}}